Once you have the recovery usb media you can put your notebook back into the state it was in when you removed it from the box whenever there is a serious issue. If Windows 7 was the OS it was delivered with then running the recovery manager and performing a factory image recovery will reinstall Windows 7 and the recovery partition.
Do yourself the favor of ordering the usb recovery media instead of a recovery disk set. USB recovery media is durable, unlike a recovery disk set, which can be damaged by a simple scratch on the label side. View solution in original post. The HP Recovery manager is not a downloadable product.
Looking for usb recovery media or a recovery disk set? Well that's messed up. Look around at the HP documentation on the site. It alludes to the fact that all purchasers should have Recovery Manager on their HP systems. It should be downloadable to anyone who purchased an HP machine.
If not, no sense in purchasing another machine because the support effort is lacking. Anyone who purchased a notebook or desktop PC with Windows on it, received a machine with the recovery partition and the recovery manager, and an HP recovery media creator.
The recovery media creator was there to allow the owner of the noteboiok or PC to create recovery media. Recovery media allows the owner to perform a factory image recovery, which reinstalls the recovery manager and puts the notebook back into the state in which it was recieved from the factory. If an owner changed the partitioning scheme or deleted the recovery partition, then he or she has removed the ability to use the recovery manager.
That is a personal, albeit uninformed, choice. If a notebook was purchased with FreeDos then recovery media is not available. That is the downside of saving money by purchasing a PC without an Windows operating system previously installed. An ISO should be available for download, end of story. This isn't customer service. Didn't find what you were looking for?
Ask the community. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Recovery discs created from your computer:. Click Factory Reset under I need help immediately. If the next screen prompts you to confirm your choice, select Yes and then click Next.
If no confirmation screen displays, continue with the next step. Select one of the following selections, depending on which selection is shown on your screen, and then click Next. Factory Reset - Reset the computer by erasing the entire drive and restoring to the factory setup. Reset the computer by erasing the entire drive and restoring to the factory setup. Read and respond to the screens as they display. If a screen prompts for a disc, insert the next disc. In some cases, you might have to repeatedly insert the same disc several times before the screen allows you to continue.
After system recovery is complete, remove the disc. If the tray does not eject the disc, press the eject button on the PC case to eject the disc. Depending on which model of computer you have, the computer either turns off or restarts. If the computer shuts off, wait 5 seconds and turn on the computer. Do not interrupt the recovery process. The recovery process is complete when the Windows Setup screens appear. Once Windows setup has been completed, turn off the computer, reconnect all devices and cables, and then turn on the computer.
Immediately press the Escape key repeatedly, about once every second, until a Startup or Select Boot Device Menu opens. Use the up or down arrow key to select the name of your USB Storage Device the volume label of the drive.
Then press Enter to continue. A window might display and prompt you to choose whether to run Recovery Manager from the hard disk or from the media inserted. If this window displays, select the USB flash drive option, and then click Next. Click System Recovery under I need help immediately. On the next screen, select Yes to confirm that you want to restore your computer to its original factory condition, and then click Next to continue. Click Next.
A message displays warning you that all devices should be disconnected from the PC. Be sure all devices, except the recovery flash drive, are disconnected, and then click OK. Read and respond to the screens as they appear. Depending on the model of your computer, the computer either turns off or restarts.
If the computer turns off, wait 5 seconds, and then turn on the computer. Select a location. Europe, Middle East, Africa. Asia Pacific and Oceania. Select a language. Confirm Back.
Search all support. Search help. Tips for better search results Ensure correct spelling and spacing - Examples: "paper jam" Use product model name: - Examples: laserjet pro p, DeskJet For HP products a product number.
Loading Results. The Virtual Agent is currently unavailable. Please try again shortly. This page requires Javascript. Modify your browser's settings to allow Javascript to execute. See your browser's documentation for specific instructions. HP Customer Support. Select your model.
How does HP install software and gather data? Apache Log4j Update Please see this document here for current information regarding the Apache Log4j vulnerability. Need Windows 11 help? This document explains how to reinstall software programs and hardware drivers that were originally installed on the computer at the factory. For business computers, the recovery options might no longer be viable as the image might have been replaced. To confirm, contact your company's IT department or your local IT service.
Use Windows 10 File History to backup and restore your files. For more information, go to Backup and Restore in Windows If prompted for an administrator password or confirmation, type the password or provide confirmation. If prompted by User Account Control to allow the program to make changes to the computer, click Yes.
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