Duties may include fielding telephone calls, receiving inventory, distributing mail, directing visitors, and making travel arrangements. Additionally, the Administrator often is responsible for specific projects and tasks as assigned, as well as undertake administrative and warehouse tasks.
The ideal candidate should be familiar with office software and be able to multitask with ease. A Sales Trainer is responsible for planning, coordinating and delivering training and developing programs to ensure Customer Acquisition and Retention. This includes but is not limited to, New Hire training, Up-Training, Continuous Associate Training, sales flows, order entry tools, competitive intelligence, etc. This role is responsible for guiding New Hires through their four-week onboarding process and produce agents that are able to meet and exceed company goals and customer expectations.
Minimum internet speed of 8Mbps per stream recommended for optimal viewing. Residential U. Virgin Islands. New customers who cancel service in the first 14 days will receive a full refund. Otherwise, no refunds or credits for any partial-month periods or unwatched content.
Returning customers who disconnected service within previous 12 months are not eligible for a refund. Applicable taxes due at sale. Non-qualified customers must purchase devices up front. Purchased devices may be returned within 14 days for a full refund. Devices purchased on installment agreement subject to additional terms and conditions.
See cancellation policy at directv. Not available in select areas. Device may need to be in billing region in order to view. Limits : Offers may not be available through all channels and in select areas. See directv. Compatible device or browser required. Use of HBO Max is subject to its own terms and conditions, see hbomax. Programming and content subj. Upon cancellation of your video service you may lose access to HBO Max. To learn more, visit directv.
Visit starz. All other marks are the property of their respective owners. Pricing for first 12 mos. After 12 mos. Pricing subj to change. First time credit will include all credits earned since meeting offer requirements. Call for additional details. Different offers may apply for eligible multi-dwelling unit and telco customers.
Must maintain a min. Some offers may not be available through all channels and in select areas. Visit directv.
Offers may not be combined with other promotional offers on the same services and may be modified or discontinued at any time without notice. Other conditions apply to all offers. Visit att. To learn more, visit att. HBO Max is only accessible in the U. Minimum 3G connection is required for viewing on mobile devices. All Rights Reserved. We are looking for an experienced Customer Service Manager to provide excellent customer service and to promote this idea throughout the organization.
The goal is to keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention and to meet their expectations. The successful candidate will focus on all aspects of customer satisfaction and care as well as the supervision of our dedicated Customer Service Associates. We need a Customer Service Manager who can take charge of our customer service department and foster positive relationships with our clients.
We offer excellent benefits, a competitive starting salary and paid vacation as well as opportunities for advancement. The Warehouse Associate receives, stocks, pulls, distributes, ships and tracks receivers, installation materials, tools for Microcom technicians, contractors and sales department. Microcom is seeking a full-time IT Support team member with 2 or more years of experience supporting end user technology-related service requests.
We provide a fast-paced, supportive environment with a small but growing team. The employee may have to sit at a computer for long periods of time. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Customer Service Representatives work directly with our customers, technicians, and providers to solve issues, upgrade accounts and answer frequently asked questions.
This position will be a mixture of duties, answering phones for customers both in and out of state as well as selling new services to walk-ins at our Palmer location.
Customer Service Representatives play a critical part of our business-customer relationship and reputation management. Electronics Technician duties include, but are not limited to, installation work of commercial television systems, satellite TV and broadband systems and home automation systems.
This position will be responsible for ensuring systems and components meet established specifications and meet all safety requirements. You will customize the needs of every customer by selling personalized smart home products and solutions while earning valuable incentives. You will be working directly with customers at their homes, so professionalism and respect for property is important at all times.
You will be outside, on roofs or driving in varying weather conditions. This is a full-time position, with occasional over time. Hours of operation are 7 days a week am to pm.
If your tasks are not completed or if there is an issue that arises, you will be required to work after your expected shift end to complete. Travel should be expected for this position due to the nature of the business and the various locations we service.
Available only in the U. Pricing subject to change. Programming, pricing, terms and conditions subject to change at any time. Games available via remote viewing based on device location. Other conditions apply. Up until two weeks after the season starts, you can cancel anytime and receive any applicable refund.
Subscription cannot be canceled in part or in whole after the first two weeks of the season and subscription fee cannot be refunded. Only one game may be accessed remotely at any given time. Additional data charges may apply. NFL team names and uniform designs are registered trademarks of the teams indicated.
Pay full plan cost until discount starts. See att. You may be charged for calls to special or premium service numbers and calls to other countries For rates, see att. For texting to other countries, see att.
Messages sent through applications may incur data or other charges. Advanced Messaging: Not available for use in Mexico and Canada. Additional one-time Fees may apply. Phone line required to add non-phone device. If no phone line, first standalone non-phone device will be billed at phone single line pricing.
For content we can identify as video, wireless streaming speed will be slowed to Standard Definition quality. Ability to stream, video resolution, and other data usage including speed are not guaranteed, may vary, and be affected by other factors. Data rates may apply. Details at att. Ability to stream, video resolution, and other data usage including speed are not guaranteed, may vary, and be affected by a variety of other factors.
Other restrictions apply. Includes up to 15GB per line per month. After 15GB, mobile hotspot speed slowed to max of Kbps for the rest of bill cycle. After this, mobile hotspot usage will be impacted and not fully functional. Stream Saver will not recognize all video content. Ability to stream and video resolution may vary and be affected by other factors. To enjoy access to High Definition video on compatible devices and when available, you can turn it off or back on at any time at att.
Restrictions apply. Includes up to 30GB per line per month. After 30GB, mobile hotspot speed slowed to max of Kbps for the rest of bill cycle. After this, mobile hotspot data usagewill be impacted and not fully functional. The Sales Manager is a key position that works closely with marketing to achieve and exceed all sales goals.
You will be managing a team here in Anchorage as well as other locations throughout the state and in Hawaii. Provide administrative support to Accounts Payable to ensure efficient operation of the office. Responsible for confidential and time-sensitive material. This generally includes receiving, processing, and verifying invoices, tracking and recording purchase orders, and processing payments. Administrative duties generally include answering and directing phone calls, replying to email, telephone or face to face inquiries and distribute mail accordingly.
Staff should be prepared to face constant training, changes, and learning opportunities. Microcom is a unique company celebrating over 30 years in the satellite industry! We offer fast paced, exciting, challenging and growing everyday environment!
We have a small business atmosphere, but with the operations of a large company, with operations throughout Alaska, Hawaii,and Idaho! We are seeking highly motivated individuals looking to advance their skills and careers and continue to grow with us! Come join our team and see for yourself! Microcom and Pacific Dataport are searching for a reliable and responsible site person laborer for the summer in Talkeetna.
We are looking for a safety-minded laborer with access to reliable transportation. The ideal candidate will be capable of working with minimal oversight but willing to follow directions closely.
This position has the potential to move into a full-time permanent position as a technician in the Talkeetna area. Qualified applicants please submit resume via e-mail to: jobs microcom. Work station is in office with multiple associates. Multiple Line phone and computer monitors are used. Multiple people are in the same office as you and will be on the phone or having discussions around you while you are on the phone.
You should be able to be peripherally aware of what is being said and done around you, while not getting distracted. Sitting at desk for majority of the day with the exception of breaks and any meetings or duties as assigned. Responsible for the repair of satellite dishes on the roofs of homes and office buildings by the use of an extension ladder.
In-Home Service Technicians lead the charge in service, installation, and home automation solutions for our customers, both rural and urban. Each Technician receives extensive safety training as well as professional training for site surveys, installing equipment, and educating customers on our innovative satellite technology.
If this is an urgent matter, please call your local office and leave a voice message if it is after hours. Once that is done, you can save your setting and the Hopper will be ready to use for your apps.
If you have trouble following this, be sure to call and we can help you walk through it. Was this article helpful? Yes No. Commercial Sales Executive: Anchorage. Responsibilities Business sales focus Market to commercial businesses for the purpose of selling entertainment and managed services packages Selling the best value in entertainment including HD, sports, and movies Providing a compelling customer experience by fully understanding their needs and providing the appropriate solutions Plan and coordinate customer installation.
This includes working with purchasing to order materials; working with dispatch to schedule installation; keeping customers apprised of installation details. Work with Administration to ensure customer account set up and billing is precise. Competencies Assertive and results-driven Ability to work independently and have effective decision-making skills Multi-tasking and detail-oriented Some knowledge of Managed Services Cooperative attitude — must be able to effectively work with peers in a team-focused environment and willing to help other departments when needed Excellent communications skills including articulation, grammar, and persuasion Ability to read and comprehend instructions Professional correspondence and custom proposals Intermediate computer skills and use of internet-based sales systems and CRMs Good organizational skills and follow through on assignments Punctual, professional, and dependable Education and Experience Consumer electronics experience a plus.
How to apply: Qualified applicants, please submit resume with cover letter via e-mail to: jobs microcom. Sales Lead: Hilo. Job Summary The Sales Lead is responsible for the providing excellent customer service and selling Microcom products to customers.
Responsibilities Monitor the performance of the sales team and provide feedback to management Sell products and services to new and existing customers Meet current sales metrics and goals Adhere to all sales processes and procedures as established Execute promotions and meeting or exceeding established sales goals Handle customer service issues Maintain showroom standards Adhere to all Company policies and procedures Cold calling and supporting sales cross-promotions Must be able to work independently in a retail storefront Other duties as assigned.
Competencies High School Diploma or equivalent required. Two 2 years of relevant field experience may be substituted for every one 1 year of required academia Strong sales skills and the ability to ensure customer satisfaction on a daily basis while maintaining operations within a retail store environment Strong interpersonal and communication skills Self-motivated prioritizes tasks, and works independently with minimal supervision Professional appearance and the ability to work early evenings and weekends Punctual and on time to all work-related activities Coachable and willing to apply techniques and knowledge Provide an exceptional, best in class, customer experience Willing to prospect customers via warm calls Capable of adapting quickly to industry and company changes Education and Experience High School Diploma or equivalent required.
Two 2 years of relevant field experience may be substituted for every one 1 year of required academia. Data Analyst: Anchorage. Responsibilities Acquire data from primary or secondary data sources Maintain databases and data sources utilizing MsSQL and MySQL systems Interpret data, analyze results using statistical techniques and provide ongoing reports Develop and design data collection systems Develop, design and improve existing data reporting systems utilizing Tableau Software Identify, analyze, and interpret trends or patterns in complex data sets Work with management to prioritize business and information needs Locate and define new process improvement opportunities Using data mining to extract information from data sets and identify correlations and patterns Organizing and transforming information into comprehensible structures Using tools and techniques to visualize data in easy-to-understand formats, such as diagrams and graphs Preparing reports and presenting these to management or clients Other duties as assigned.
Two 2 years of relevant experience may be substituted. IT Administrator - Anchorage. Job Summary Microcom is seeking a full-time IT Support team member with 2 or more years of experience supporting end-user technology-related service requests. Install, configure, and support desktops, laptops, virtual machines, mobile phones, VOIP products, servers, backup systems, and miscellaneous devices. Respond promptly and professionally to alerts and end-user IT issues Monitor and update Service Desk incident tracking tickets for purposes of demonstrating compliance with issue response and resolution, logging daily activities and documenting solutions.
Function as the primary point of contact from assignment of ticket to successful resolution of issue. Maintain a polished and professional image. Maintain a higher level of knowledge on data products and services Microcom provides in order to provide customers with a high level of customer support Other duties may be assigned as needed.
Ability to maintain professional communication skills. Ability to multi-task, work under pressure, and handle interruptions. Excellent communication skills and ability to interact with diverse personalities.
Telecom Sales Representative: Anchorage. This includes working with purchasing to order materials; working with dispatch to schedule installation; keeping customer apprised of installation details.
Competencies Excellent communication skills; years of experience in sales or in a technical occupation is required; Multi-tasking and detail-oriented Knowledge of Managed Services Cooperative attitude — must be able to effectively work with peers in a team-focused environment and willing to help other departments when needed Ability to work unsupervised with high levels of productivity; Good organizational skills and follow through on assignments Ability to build and maintain customer relationships; Ability to stay updated with technology; Education and Experience years of experience in sales or in a technical occupation College Degree in business or technical education or another relevant field.
Customer Service Representative: Anchorage. Job Summary The Customer Support Representative answers inbound customer service calls from internal and external customers. How to apply: Qualified applicants please submit resume with cover letter via e-mail to: jobs microcom. Sales Representative: Soldotna. Job Summary The Sales Representative is responsible for providing excellent customer service and selling Microcom products to patrons.
Responsibilities Responsible for selling products and services to new and existing customers Responsible for meeting current sales metrics Responsible for adhering to all sales processes and procedures as established by region Responsible for executing promotions and meeting or exceeding established sales goals Responsible for handling customer service issues Responsible for maintaining showroom standards Responsible for adherence to all Company policies and procedures Responsible for cold calling and supporting sales cross-promotions Must be able to work independently in a retail storefront Other miscellaneous duties as assigned by Sales Manager.
Competencies Strong sales skills and the ability to ensure customer satisfaction on a daily basis while maintaining operations within a retail store environment Strong interpersonal and communication skills Self-motivated, prioritizes tasks and works independently with minimal supervision Professional appearance and the ability to work early evenings and weekends Punctual and on time for all work-related activities Coachable and willing to apply techniques and knowledge Provide an exceptional, best in class, customer experience Willing to prospect customers via warm calls Capable of adapting quickly to industry and company changes Maintain minimum sales goals and expectations Education and Experience High School Diploma or equivalent required.
Project Manager: Anchorage. Job Summary The Project Manager is responsible for leading telecommunications projects to completion and following project management methodology to initiate, plan, execute, control, and closeout projects.
Responsibilities Plan, coordinate, implement, and closeout projects according to the specifications and deadlines while keeping the project within budget. Manage the delivery of network-based voice and data services Meet customer and internal requirements for timeliness, quality of service, and accurate billing. Utilize internal and external systems for completion, ensuring efficient use of existing network resources, and meeting goals and objectives for cost avoidance.
Oversee and manage a diverse team Define project scopes, manage, and participate in the procurement of materials Manage logistics including shipping Develop and maintain project budgets and schedules. Manage Contracts and outside contractors Maintain and ensure complete documentation of projects. Competencies Leadership — ability to lead, manage, and inspire a team and set the vision effectively. Negotiation — ability to seek and resolve conflicts for win-win scenarios Scheduling — manage project scheduling Cost Control — critical, to ensure project delivery is within cost constraints and managing project finances intelligently.
Demonstrated Risk, Contract, Quality, and Task Management Critical Thinking Project Recovery Excellent verbal and written communication skills Education and Experience Minimum of two years of experience to include project management, developing project budgets and schedules is required; experience in the telecommunications industry is preferred.
Logistical and procurement experience is highly desirable. Industry-specific certifications are highly valued and contribute toward education. Wireless Tower Technician: Anchorage. Responsibilities Installation of wireless communications systems.
Climbing and working on communications towers for the purpose of installing, replacing, and repairing antenna systems and equipment. Knowing the hazards associated with tower climbing, construction equipment, and working on or near energized lines and equipment. What is a Direct Broadcast Satellite?
You deserve to get the best value for your money. So, what are you investing in when you choose DISH? DISH is committed to offering you high quality entertainment at affordable prices so we've gone beyond the great value provided in our package pricing to bring you additional deals. DISH TV deals include a 2-year price guarantee, premium channels, industry-leading equipment, extra tech support benefits at little to no cost, and more!
Enjoy free equipment upgrades, Stars and Stripes package, movie rentals on us and other perks! Enjoy free channels, a movie rental, and equipment upgrades on us. Did you know you can boost your savings even more by bundling it with high-speed Internet?
Relax, and get ready to pay less for more with BundleFinders! We use it to find your best local deals on bundled TV and Internet packages. I understand that I am not required to consent to make a purchase. Connecting your Hopper DVR system to your home internet is incredibly easy. If you are using a wired connection, simply plug your ethernet cord into the back of your Hopper device. If you are trying to connect to a wireless account follow these steps:. Once you have selected the wireless option a list of all the nearby WiFi signals will appear.
Select your network then enter your password using the on-screen keyboard. Connecting your Hopper to your internet is incredibly easy if you simply follow the prompts on your television screen.
Once you have completed the on-screen prompts your Hopper DVR device will have full internet connectivity. Of course, when it comes to electronics there are occasional hiccups in the setup process. Hold down the red reset button on the back of your Hopper DVR for three seconds. Once the system has rebooted, try the original connectivity steps again. More often than not, this fixes the issue.
If you are still having trouble connecting your Hopper to the internet, try resetting your modem as well. If resetting the modem and your Hopper still results in connectivity issues, you may have a hardware malfunction and should reach out to DISH for support directly. Connecting your Hopper to the internet is an easy and stress free process that is essential for maximizing the value of your Hopper DVR.
The technician that did my installation, did a wonderful job of installation and explaining the system. Thank you! The installation process was great but the internet is soooooooooooooo slow. Getting work accomplished takes way too long. Service technician was very professional and quickly installed my equipment.
He also showed me how to use the remote and guides. Only 2 stars for dish itself!
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